Human Resource Services Officer - North Queensland, HR Operations

Job Reference QLD/NQR671464/25T

Closing date December 8, 2025

Location Townsville region

Contact 0436 696 433

About this job

About the Department

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

The Perfect Fit

As the Human Resource Services Officer, you will deliver high-quality, confidential human resource and administrative support within the North Queensland Human Resources Team. In this role, you will work closely with senior leaders, support day-to-day HR operations, and ensure accurate, timely information is available to guide effective decision-making.

We are seeking an individual with experience in confidential HR work, strong organisational and communication skills, excellent attention to detail, and the ability to prioritise effectively. This position is ideal for someone who enjoys balancing administrative precision with people-focused service.

You will manage reports, maintain HR systems, provide policy advice, and help ensure daily operations run smoothly.

Your Responsibilities

As the Human Resources Services Officer, your responsibilities will include, but are not limited to:

• Provide efficient, effective and confidential human resource services and administrative support.
• Liaise and negotiate on relevant HR issues on behalf of senior management.
• Prepare monthly statistics for reporting purposes to senior management.
• Provide current and accurate advice on relevant departmental processes and policies.
• Provide confidential administrative and executive support.

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position.

Interested? To Apply

• Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history).
• Attach a written statement (2-page maximum) in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Application Downloads

NQR671464_25T - Role Description.pdf

Applicant Information Package.pdf