Senior Correspondence Officer - Office of the Executive Director, Infrastructure Delivery

job recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)

Job Reference QLD/CO669620/25T

Closing date November 20, 2025

Location Brisbane Inner City

Contact 07 3034 5100

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

About the Role:

The Senior Correspondence Officer will assist the Principal Advisor in prioritising and managing a high volume of confidential, often complex and sensitive correspondence for the Office of the Executive Director.

You will have responsibility for (but not limited to) the following:

• Coordinate the distribution, tracking and flow of briefings and correspondence in consultation with divisional officers, provide quality assurance checks for the approval of senior executives, whilst meeting competing deadlines.
• Ensure that briefings and correspondence are prepared in accordance with the Department's Style Guide and Ministerial and Executive Services Guidelines.
• Manage a busy mailbox and prioritise workload in order to meet deadlines, provide support to the nominated Executive.
• Establish and maintain strong working relationships and networks with clients and departmental officers to ensure a culture of service delivery and achievement of negotiated outcomes.
• Search electronic and paper records, including the department's electronic document records management system for information and documents required by clients and ensure that requests are processed promptly and within set timeframes.

About you:

It would be highly desirable to have the following skills and experience:

• Demonstrated high level skills in researching, preparing and editing briefs and correspondence with the ability to adhere to required organisational standards.
• Demonstrated ability to manage competing priorities in a fast-paced, maintain positive relationships and achieve successful outcomes
• High level of knowledge and proven ability in processes and systems used to manage a high volume of executive documents and maintain confidentiality.
• Experience using Content Manager is highly desirable

Interested? To Apply:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
• Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Application Downloads

URL

CO669620_25T - Role Description.pdf

URL

Applicant Information Package.pdf

Apply now