Network Support Officer

This is a 4 month fixed term, full-time position commencing as soon as possible with possible extension (2 months) and/or permanency

North Albany Senior High School (NASHS) is seeking a dedicated and enthusiastic Network Support Officer to join their friendly team.

NASHS is an independent public school in Albany, a vibrant coastal city in Western Australia’s South West. We provide comprehensive secondary education for students in Years 7 to 12 and are well regarded for our inclusive and supportive school community.

At NASHS, we believe every member of the school plays a role in creating a positive and respectful learning environment. Our vision is to empower students to achieve personal excellence and develop the skills and confidence to thrive in an ever-changing world.

Find out more about our school by visiting nashs.wa.edu.au or Schools Online.

The Role

Join our team as a Network Support Officer and contribute to a reliable and secure ICT environment that supports teaching, learning, and school operations.

In this role, you will maintain the school’s IT network and provide technical support to staff and students, ensuring consistent access to digital systems and resources. You will troubleshoot and resolve hardware, software, and network issues, while also supporting users through practical guidance and training.

You will be responsible for maintaining the integrity and security of school data in accordance with Departmental policies and standards. Working collaboratively with Department of Education ICT support services, you will help ensure systems remain efficient, compliant, and fit for purpose.

Through your work, you will support an environment that values reliability, continuous improvement, and effective use of technology.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Julie Fordham, Manager Corporate Services on (08) 9892 0611 or julie.fordham@education.wa.edu.au.

During the school holidays, please contact Julie Fordham on Julie.Fordham@education.wa.edu.au.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position; and
• A four (4) page statement addressing the selection criteria as outlined in the attached JDF

1. Demonstrated knowledge of network systems and platforms relevant to the operating environment.
2. Demonstrated analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
3. Demonstrated organisational skills, including the ability to plan and implement data security procedures.
4. Demonstrated verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
5. Demonstrated practical experience in developing and implementing user-training procedures.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS1057420

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Wednesday, 22 July 2026