13/11/2025

Enrolments Officer

$80,000 - $85,000 yearly

• Melbourne Girls Grammar
• South Yarra VIC, Australia

Full time Non-Teaching Professionals / Managers Administration / Clerical

Job Description

About this Role:

We are seeking a proactive and highly organised Enrolments Officer to join our Marketing and Community Engagement team. As the first point of contact for prospective families, you will play a vital role in creating a welcoming and professional experience throughout the enrolment journey.

This position is perfect for someone who thrives on building relationships, delivering exceptional customer service, and managing processes with precision. You’ll help showcase Melbourne Girls Grammar as an inclusive and vibrant community while supporting the School’s reputation as a leading provider of girls’ education.

Key Responsibilities:

• Act as the first point of contact for enrolment enquiries via phone, email, and online platforms.
• Provide accurate information and guide families through the enrolment process.
• Maintain thorough and timely documentation within the School’s enrolment systems.
• Support enrolment events such as Open Days and Information Evenings.
• Prepare offer letters and assist with visa documentation for international students.
• Coordinate digital student files and ensure smooth transitions for new students.
• Produce accurate reports and maintain data integrity in the CRM system.
• Collaborate with the Marketing team to ensure collateral and promotional materials are available.

About You:

• Degree in Business, Marketing, or a related field.
• Experience in customer service, administration, or similar roles.
• Strong attention to detail and accuracy in data management.
• Exceptional verbal and written communication skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to manage multiple priorities with a proactive, solutions-focused approach.
• Professional and diplomatic manner with a commitment to confidentiality.
• Experience in education or enrolments is desirable.

Please view the Position Description for details about this role, including key responsibilities.

How to Apply:

• To apply please submit your Resume and Cover letter, addressed to the Principal, Dr Toni E Meath.
• Please visit the MGGS Website to apply.
• Applications will close 9am Monday 1 December 2025  and will be reviewed on a rolling basis.

Melbourne Girls Grammar

Melbourne Girls Grammar is a leading girls’ school in Australia, providing education from Early Learning to Year 12. Founded in 1893, the School is adjacent to Melbourne’s exceptional Royal Botanic Gardens.

Providing outstanding education through a holistic learning experience, the School also has an extensive range of extra-curricular activities and boarding facilities and prides itself on a distinct, stimulating learning environment, fostering ethical women of action.

Careers at Melbourne Girls Grammar provide opportunities for high performing individuals to thrive within an environment that values lifelong learning and progression.

Discover your Future Career at MGGS

Employees at Melbourne Girls Grammar have access to an extensive array of professional benefits.

Melbourne Girls Grammar welcomes applications from forward-thinking, dynamic individuals who excel in a contemporary environment.

We are as committed to our values as we are to innovation. With a rigorous curriculum and high standards, employees must uphold the values of the School in every life context and be exemplary team players.

Melbourne Girls Grammar is an equal opportunity employer, committed to the principles of merit-based selection, equality, diversity and procedural fairness.

School Profile