Senior Client Service Officer / Registrar

Senior Client Service Officer / Registrar

• Location: Albury (including travel to satellite locations such as Corowa, Finley, Deniliquin, Moama, Holbrook and Tumbarumba)
• One ongoing full-time opportunity available for immediate start.
• One temporary full-time opportunity available from March 2026 for a period of 7 months.
• Clerk Grade 3/4, base salary ($84,659.00 - $92,701.00), plus employer’s contribution to superannuation and annual leave loading

Your role

The role provides complex administrative services to meet statutory obligations and delivers high quality and professional services to clients. The role supervises staff and provides ‘hands-on’ training and guidance.

Within Albury, your role will involve supervising staff and allocating resources to ensure the registry standards are met and quality services are delivered to clients. You will work across civil, criminal and coronial areas throughout the Local Court, District Court, and Coroners Court jurisdictions.

When working at locations within the hub, your role may be a Registrar or Deputy Registrar in a court registry. You will be required to supervise a small team and effectively allocate resources to meet the Department’s requirements. The role may be required to perform some quasi-judicial and procedural functions.

You will be expected to rotate through the above roles.

What you’ll do

The successful candidate will be able to:

• Adapt to work in different locations and across different jurisdictions.
• Support, supervise and train staff in a busy, changing and complex work environment whilst utilising strong organisational skills.
• Be able to deliver high quality service to clients.
• Identify and prioritise tasks and allocate personal and team resources to meet daily goals.
• Ensure that team output is accurate, compliant with time standards and DCJ policies, and responsive to client needs.
• Contribute to the development and implementation of initiatives aimed at improving registry work practices.
• Interpret and apply departmental policies and practices such as Bullying/Harassment prevention, EEO, EAPS, Code of Conduct, WH&S, Ethical Work Practices, Disability Awareness, ATSI Strategies.

What we’re looking for

• You must hold a valid Australian Drivers Licence.
• You must be willing to travel to other locations within the region. This will include overnight stays ranging from 1–9 nights per month. A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Describe how you manage your work and priorities during busy periods?
• Give an example of where you have given support and regular feedback to an employee - how did you link it to their development needs.

Applications close Sunday 8 February 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Wendy Howard on 02 6023 8519 or at Wendy.howard@justice.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Matthew Oakley via Matthew.oakley@dcj.nsw.gov.au.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.