Wellbeing Support Officer

Wellbeing Support Officer

John Paul College

Principal: Mr John Visentin

Enquiries: employment@jpc.vic.edu.au

Co-Principal:

Applications Close: 17/04/2026

Position: Education Support Employee

Type: Ongoing

Hours per Week: Part-time

Role Description/Criteria

Join Our Team at John Paul College!

John Paul College, Frankston is a Catholic co-educational secondary school with a rich heritage in the traditions of the FCJ sisters and the Marianists. We believe every student’s success is grounded in quality learning and teaching, and a school culture that fosters wellbeing, promotes resilience and inspires faith in action.

Our staff are supported with ongoing professional learning that promotes best practice across all areas of the College. Teams collaborate to strengthen a culture of continuous growth, reflecting our commitment to lifelong learning for all members of our community.

We are seeking a dedicated and compassionate Wellbeing Support Officer to join our Wellbeing Team.

About the Role

Working closely with counsellors and wellbeing leaders, this role supports students experiencing emotional distress, assists with triage and referrals, and oversees the calming and regulation space known as ‘The Space’.

While this is not a counselling position, the role plays a critical part in supporting student wellbeing through calm presence, low-level regulation strategies, sound judgement and effective administration.

Responsibilities include:

• Welcoming and supporting students presenting to the Wellbeing Hub.
• Acting as an initial point of contact for wellbeing enquiries from students, families and staff.
• Assisting with preliminary triage and timely referral to counsellors and relevant leaders.
• Supervising and maintaining ‘The Space’ to ensure safe and appropriate use.
• Maintaining accurate records, appointments and documentation.
• Working collaboratively with counsellors, wellbeing staff and school leaders.
• Upholding confidentiality, professional boundaries and ethical practice.

About you

The successful candidate will demonstrate:

• A calm, welcoming and compassionate approach to supporting distressed students.
• Strong interpersonal, communication and organisational skills.
• Sound judgement and the ability to assess need and escalate concerns appropriately.
• Confidence using Microsoft Office and secure record-keeping systems.
• Ability to work effectively with diverse and neurodiverse students.
• Commitment to the Vision, Mission and values of John Paul College.

Qualifications and Experience

• Mental Health First Aid or equivalent.
• First Aid and CPR certification.
• Training in Trauma Informed Practice and suicide Prevention awareness.
• Experience in student support, wellbeing services or school based administration.

Why Join John Paul College:

• Be part of a supportive and dynamic educational community.
• Opportunities for professional development.
• A collaborative work environment.

Position Details:

• Part-time (working 8.00am to 3.30pm three days per week), ongoing position
• Commencing as soon as possible
• Category B, Education Support Employee under the Catholic Education Multi-Enterprise Agreement 2022.

Application will close:

Friday 17 April at 4.00pm. Please note that shortlisted candidates may be contacted as applications are received.

How to Apply:

Candidates must have the right to live and work in Australia and provide evidence of this. Please submit a cover letter and resume addressed to our Principal, Mr. John Visentin, by clicking the 'Apply Now' button and following the prompts.

The John Paul College community promotes the safety, wellbeing and inclusion of all children. We are a child safe employer and we are committed to the welfare of children and young people in our protection. All potential employees and volunteers will be required to comply with our Child Safety and Wellbeing Policy and Code of Conduct.