Senior Manager, ICT Operations

About Us

Catholic Archdiocese of Canberra and Goulburn Education Limited (CACGEL) operates in the ACT and NSW, supporting 56 Schools and nine Early Learning Centres (ELCs).

The Archdiocesan Schools Office provides a range of services to the system through four directorates including Faith in Learning, School Operations, Corporate Services and Governance and Strategy.

About the Role

This is an opportunity to lead a high-performing ICT operations function that delivers meaningful impact across schools and offices every day. You will be responsible for ensuring technology services are reliable, secure, scalable, and responsive to the needs of staff and students, enabling quality educational outcomes across the organisation.

As a senior leader, you will drive the operational performance of ICT services, transforming strong technical foundations into outstanding customer experiences and service outcomes. You will lead a talented team, strengthen operational maturity, improve service performance, manage risk, and champion continuous improvement across all aspects of ICT operations.

Success in this role requires a combination of strategic thinking, operational leadership, stakeholder engagement, and people leadership. You will lead and develop leaders, build workforce capability, and foster a culture of accountability, collaboration, innovation, and professional growth. You will have the opportunity to influence organisational direction, deliver lasting improvements, and help shape the future of technology services within a dynamic and purpose-driven environment.

Most importantly, your work will directly support schools and educators by ensuring technology remains a trusted enabler of teaching, learning, and community connection which helps every student achieve their full potential.

About the Team

The ICT team at CACGEL delivers technology services that support 56 schools, 9 early learning centres and corporate offices across the ACT and NSW. We are responsible for service delivery, field services, infrastructure, applications and platforms, cyber security, enterprise systems, data and integrations, and digital transformation, ensuring technology enables staff to focus on delivering outstanding educational outcomes. As a team, we combine operational excellence with continuous innovation, working collaboratively to provide reliable, secure and scalable services that support a flourishing community of schools and help every student reach their full potential.

Benefits and Opportunities

• Attractive remuneration package
• Access to salary packaging, including novated leasing
• 24 weeks of paid parental leave (maternity/adoption)
• Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave)
• Support for professional development and study opportunities
• Access to the FLOURISH Employee Wellbeing Program, offering a range of benefits and offers, traditional counselling and holistic wellbeing services

Qualifications and Eligibility

• Degree in Information Technology or related discipline.
• Relevant certifications in IT service management, infrastructure, or cloud platforms.
• Ability to obtain and maintain Accreditation in accordance with Work Teach and Lead in Catholic Education Canberra and Goulburn policy
• Working with Vulnerable People (WWVP) registration and Working With Children Check (WWCC) (Please note these clearances are not required at point of application however are required prior to commencement)
• Current Drivers Licence.

Application Process

Applicants are required to submit a current resume and a cover letter that addresses the selection criteria as outlined in the Position Description. The position description may be available to view under downloads, or visit the CACGEL job site to view it, and search via title or job number.

CACGEL is committed to workforce diversity and creating inclusive workplaces and welcomes applications from suitable candidates from all diversity groups to support schools and ELCs to deliver quality education outcomes for students.

For further information about CACGEL, please visit the website.

If you have any questions about the recruitment process, contact Alex Morosin, on 0484 327 925 or via email at alex.morosin@cg.catholic.edu.au