School Technical Officer - Buddina State School

About the Role

• Supporting the use of laptops, iPads and other digital technologies, assisting staff to build their confidence and capability with ICT.
• Helping develop engaging STEM learning opportunities for students.
• It would be highly desirable to be a collaborative problem-solver with excellent communication skills, a strong customer focus and a passion for using technology to improve learning outcomes.

Responsibilities Include

• Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
• Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
• Assist in the provision of in-service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students.
• Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
• Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.
• Maintain a range of technical services and accountable records related to the support of ICT, including infrastructure, used by the school/college.
• Communicate with various stakeholders, including Regional and Central Support, on technical matters and provide technical advice, when required.

The suitable applicant requires the following skills and knowledge

• Technical knowledge of server hardware and configuration, and networking peripherals.
• A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• A strong client focus.
• The ability to work as part of a team.
• Strong technical knowledge of server hardware and configuration, and networking peripherals.
• Understanding of Local Area Networks and of Wide Area Networks.
• Experience using remote support tools to support servers and workstations remotely, within the school environment.
• The ability to research, identify and apply creative solutions to problems.
• Sound working knowledge of network security and security protocols.

Interested? To Apply

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
• Attach a 1-page written statement in response to the attached role description.

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.