Network Support Officer

North Albany Senior High School

Branch: North Albany Senior High School

Division: Independent Public School - Southwest Education Region

Salary: Level 3, $86,439 - $92,795 per annum (pro-rata) (PSCA 2024)

Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time

FTE: 0.1-1.0

Location: Albany

Closing Date: 2026-06-26 4:30 PM

We are seeking to establish a pool of Network Support Officers for permanent and fixed term, full-time and part-time vacancies which may arise during the 2026 school year and up to the end of Term 2, 2027. Appointments may be offered at any time for vacancies that commence during this period.

North Albany Senior High School (NASHS) is an independent public school in Albany, a vibrant coastal city in Western Australia’s South West. We provide comprehensive secondary education for students in Years 7 to 12 and are well regarded for our inclusive and supportive school community.

At NASHS, we believe every member of the school plays a role in creating a positive and respectful learning environment. Our vision is to empower students to achieve personal excellence and develop the skills and confidence to thrive in an ever-changing world.

The Role

Join our team as a Network Support Officer and contribute to a reliable and secure ICT environment that supports teaching, learning, and school operations.

In this role, you will maintain the school’s IT network and provide technical support to staff and students, ensuring consistent access to digital systems and resources. You will troubleshoot and resolve hardware, software, and network issues, while also supporting users through practical guidance and training.

You will be responsible for maintaining the integrity and security of school data in accordance with Departmental policies and standards. Working collaboratively with Department of Education ICT support services, you will help ensure systems remain efficient, compliant, and fit for purpose.

Through your work, you will support an environment that values reliability, continuous improvement, and effective use of technology.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Julie Fordham, Manager Corporate Services on (08) 9892 0611 or julie.fordham@education.wa.edu.au.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Eligibility

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job. Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents. Your application should include:

• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position; and
• A four (4) page statement addressing the selection criteria as outlined in the attached JDF

• Demonstrated knowledge of network systems and platforms relevant to the operating environment.
• Demonstrated analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
• Demonstrated organisational skills, including the ability to plan and implement data security procedures.
• Demonstrated verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
• Demonstrated practical experience in developing and implementing user-training procedures.