Investigations Support Officer

This is a permanent full-time position commencing ASAP

The Teacher Registration Directorate (TRD) comprises the Registration and Customer Services Branch, the Investigations and Compliance Branch (ICB) and the Policy and Quality Assurance Branch (QA). The Directorate is responsible for providing secretariat services to the Teacher Registration Board of Western Australia. The Directorate supports the Board’s mission of serving the public interest by ensuring that teachers are registered and teacher education programmes are accredited in accordance with relevant legislation and in the best interests of children.

The Role

The Investigations Support Officer undertakes a diverse range of administrative and operations support tasks to assist the ICB team and management, including managing a high volume of incoming calls and enquiries and assisting with preparing cases requiring consideration by the Board at monthly meetings. They screen sensitive and contentious incoming correspondence including emails, redirect them to other staff for action as required, ensuring attention is drawn to urgent and important items.

If successful, you will collate information and maintain computer and manual files, registers and records for ICB. Within this role you will assist in maintaining and managing assets and equipment and ensure office supplies are ordered in alignment with the relevant Common Use Arrangements (CUAs).

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include:

• 12% employer contributed superannuation.
• Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements
• Generous leave entitlements including annual, personal, long service and parental leave
• Professional development opportunities and study leave/assistance
• Access to salary packaging (in accordance with relevant industrial instruments)
• Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact David Fagan, Assistant Director on (08) 9223 9101 or david.fagan@education.wa.edu.au