ICT Client Services Support Officer

Deliver quality ICT services by maintaining and improving the IT Service Management (ITSM) systems and processes to provide exceptional services to all end users within Catholic Education Tasmania (CET) on a rotational basis.

As Client Services - Support Officer, you will be:

• Resolving ICT service requests and incidents on first contact.
• Prioritising and escalating ICT service requests as required within agreed timeframes.
• Contributing to the development, implementation, maintenance and review of systems, policies, procedures and practices necessary for the efficient and effective administrative operations of the team.
• Developing and maintaining positive relationships with key stakeholders.

Some of the skills and experiences we are looking for are:

• Certificate III in ICT or equivalent relevant experience.
• Work experience providing a variety of ICT services and support to diverse users.
• Able to resolve routine problems and diagnostic skills to resolve complex problems related to data, equipment or systems.

You will join an organisation that is driven by:

• Its vision of Student Focused, Christ Centred, Learning for Life.
• A professional service-oriented network of offices, teams and employees,
• Our desire to provide a comprehensive, quality Catholic school curriculum of the highest standard.

For further information in relation to the position, including an application package, head across to our Careers page at Catholic Education Tasmania careers page

If you see yourself as one of our next ICT Client Services Support Officers, then apply today!

Applications Close: Monday, 3 August 2026 at 1pm

Catholic Education Tasmania are committed to supporting the rights of children and young people and providing a safe and supportive environment for them. The successful candidate will require satisfactory child safety checks and registrations.

We demonstrate our commitment to Reconciliation by encouraging Aboriginal and Torres Strait Islander peoples to apply