Senior Information Officer - ICT Resources & Initiatives

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

About the Role:

The eResource Services team manages a state-wide digital library of resources which support student recreational reading, as well as eBooks and online databases for school and corporate staff.

As the Senior Information Officer you will:

• Work collaboratively and flexibly within the eResources team using your qualifications as librarian or teacher-librarian to support a diverse range of operational and digital resource activities.
• Support the team in delivering state-wide access to digital resources. This includes the selection, curation and promotion of age appropriate books and high quality online resources and online databases.
• Employ analytical skills, excellent attention to detail and well-developed communication skills to support student learning and staff professional development in a dynamic team environment.

Responsibilities include, but not limited to:

• Assist the Principal Support and Engagement officer, eResource Services, with the delivery of innovative library and information services across a dynamic and diverse organisation.
• Deliver innovative information services to meet client needs, including responding to complex requests for information, selecting and evaluating digital resources appropriate for school-aged students as well as corporate and school staff, managing resource licencing and access, and conducting information sessions.
• Stay informed on ICT and information system developments to enhance the delivery of eBooks, audiobooks, and online databases for teaching and learning, and provide subject matter expert advice as required.
• Prepare written documentation as required, including procedures, online content, training materials, and promotional resources to support the priorities and functions of the unit.
• Work with library technician/s and administrative staff and provide professional advice and assistance as required.

Please view the role description for a full list of responsibilities.

Highly desirable skills and experience:

• Previous experience in a government or school library is highly desirable
• High level Office 365 skills, experience using Online Library Management Systems, and willingness to learn new technical applications as required.
• Strong analytical skills, attention to detail and capacity to learn quickly and respond with agility.
• Demonstrated ability to provide exceptional customer service
• Well-developed oral and written communication skills.
• Initiative and self-motivation, including the ability to manage multiple tasks and competing deadlines.

Submit Your Application:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 1-2 page written response addressing the roles and responsibilities outlined in the attached role description.
• Attach a copy of your mandatory qualifications/registration outlined in the attached role

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Applications from recruitment agencies will not be accepted.

Application Downloads

CO686136_26T Role Description.pdf

Applicant Information Package.pdf