Senior Enrolments Officer - Brisbane School of Distance Education

Who We Are:

The Brisbane School of Distance Education Enrolments Team is a fast-paced work environment.

The Enrolments team is one of the largest support teams at a large school.

We work with many different stakeholders including teachers and families.

Our team has a great blend of experience and youth, and we are constantly looking for ways to improve our practise and processes.

The work of the enrolment team is cyclical with a peak period from November to February.

Step Into Your Next Chapter:

Weekend overtime work may be available particularly during peak season.

Responsibilities include:

• Coordinate the activities of the student enrolment team, including the school receptionist, fostering a culture of teamwork, quality, efficiency and continuous improvement ensuring continuity of service and a client focused approach.
• Monitor and evaluate procedures and processes to efficiently and accurately enrol students into the school.
• Provide advice to the Team Leader, Business Manager, Head of School Performance and Engagement and Executive Principal, staff and other key stakeholders including interpretation of legislation, policy and procedures with a view to establishing requirements and resolution of specific matters.
• Provide advice to management, staff and other key stakeholders on business practices, processes and procedures relating to student enrolments.

Please view the role description for a full list of responsibilities.

Skills and Experience:

• Customer service
• Communication
• Reception
• Working in teams
• MS office suite
• Confident and clear communication - written and oral

Submit Your Application:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 1-page written statement in response to the attached role description.
• Please include a copy of your valid Paid BlueCard

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.