Senior Correspondence Officer - Regional Operations

Permanent

job

recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)

Job Reference QLD/CO675322/26P

Closing date January 22, 2026

Location Brisbane Inner City

Status

Permanent

Contact

0436 931 298

About this job

About the Department

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

About the Role

The Senior Correspondence Officer will assist the Principal Communications Officer in prioritising and coordinating the flow of correspondence to ensure efficient and timely preparation of departmental briefs and correspondence.

You will have responsibility for (but not limited to) the following:

• Coordinate the distribution, tracking and flow of briefings and correspondence, in consultation with divisional officers, to successfully finalise competing priorities.
• Manage a busy mailbox and prioritise workload in order to meet predetermined timeframes.
• Draft written materials and conduct quality assurance checks for the approval of senior officers, to provide support to the nominated Executive.
• Ensure that briefings and correspondence are prepared in accordance with the department's Style Guide and Ministerial and Executive Services Guidelines.
• Establish and maintain strong working relationships and networks, with clients and departmental officers, to foster a positive culture of inclusive behaviours and exceptional service delivery.
• Search electronic and paper records, including the department's electronic document records management system, to promptly and efficiently source information and documents required by stakeholders.

What You Need to Succeed:

• Understands the work environment and has high level skills in researching, preparing and editing briefs and correspondence, with the ability to adhere to required organisational standards.
• Demonstrated ability to establish priorities, maintain positive relationships and achieve successful outcomes within a pressured environment and under specific deadlines.
• High level of knowledge and proven ability to work within the processes and systems used to manage a large volume of executive documents while maintaining confidentiality.

How to apply

To apply please attach the following:

• A brief resume including contact details for 2 referees (one of whom should be your current supervisor)
• A maximum 2-page written statement indicating the experience, capability and personal qualities that make you the ideal candidate as described above.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.