Services and Programs Team Leader - Bathurst

Organisation / Entity:	Department of Communities and Justice
Job category:	Prisons and Security | Prison Services
Job location:	Regional NSW / Bathurst & Central West NSW
Job reference number:	79991-43858513
Work type:	Full-Time
Total remuneration package:	From AUD $113,574.00 to $125,720.00 per year
Closing date:	18/01/2026 - 11:59 PM

Services and Programs Team Leader

Corrective Services NSW

Location: Bathurst

Employment type: Ongoing, Full time

Salary: $113,574 to $125,720 pa plus superannuation and leave loading

Your role

Lead Programs That Make a Difference
As a Services and Programs Team Leader, you’ll coordinate and deliver accredited programs that support rehabilitation for inmates and offenders in community settings. You’ll guide and supervise Services & Programs Officers, ensuring programs are delivered ethically, safely, and to the highest standards. This is your chance to lead with purpose, inspire positive change, and help create safer communities.

What you’ll do

• Plan, coordinate, and monitor the daily delivery of services and programs for inmates within correctional centres, ensuring resources are effectively allocated and services are delivered consistently.
• Facilitate and deliver accredited and approved programs in custody and oversee program coordination in community locations to meet delivery targets.
• Provide administrative supervision to Services and Programs Officers by offering guidance, assigning tasks, and verifying quality to ensure programs meet standards and support reduced re-offending.
• Lead and motivate team members to perform efficiently and in compliance with policies, while actively supporting their professional growth through Performance Development Plans (PDPs).
• Review and approve reports prepared for courts, the State Parole Authority, and other statutory bodies to ensure accuracy and adherence to prescribed standards.
• Prepare clear written advice for internal stakeholders, offering information, recommendations, and solutions on key issues and incidents related to offender services and programs.

What we’re looking for

Key Knowledge and Experience

• Comprehensive understanding of contemporary correctional programs and practices, including their practical application in areas such as alcohol and drug services, crisis intervention, welfare support, and programs aimed at reducing re-offending.
• Proven experience in facilitating group-based behavioural change programs, demonstrating strong communication and engagement skills to influence positive outcomes.

Essential Requirements

• Tertiary qualifications in social work, psychology, mental health, or other human services fields; or equivalent experience working with family, social, or drug and alcohol-related issues.
• Certificate IV in Correctional Practice (including required Units of Competency) or the ability to complete this qualification within CSNSW’s specified timeframes.
• Current driver’s licence and a willingness to travel throughout NSW as required.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW)  provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 18 January 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Melanie Norford via email Melanie.Norford@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Aeron Santos via Aeron.Santos@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
*Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more:* www.nsw.gov.au/welcomeexperience