ICT Support Officer - Level 2

The ICT Support Officer is accountable for the effective delivery of quality ICT services, advice and support for students and staff to effectively use computer software and hardware, and enable enhanced learning and business outcomes.

Within the role, the ICT Support Officer will troubleshoot hardware and software issues raised by staff and students, and work collaboratively with other staff and members of the College community to support students to achieve enhanced learning outcomes.

The ICT Support Officer is responsible to the Principal / Business Manager / ICT Manager and works under general direction, using discretion and judgement to organise work and innovate within areas of responsibility. The ICT Support Officer will apply technical knowledge to resolve routine problems and high-level diagnostic skills to resolve complex problems related to data, equipment or systems.

For further information on the position, and how to apply, please see the Job Package on the website https://mountcarmel.tas.edu.au/about/employment/

Applications will only be considered if an Application Form, Pre-Employment Check, resume and covering letter are included. Please send applications to Megan Richardson, Principal, via email: principal@mountcarmel.tas.edu.au

Applications close: Friday 19 June 2026 at 9.00am.