Family Support Coordinator - Pumicestone State School

Education (Organisation site ( http://qed.qld.gov.au/ ))

North Coast Region, School and Regional Operations and Performance Division

Are you are interested in working within an exciting new initiative that supports confident steps through life and learning?

New Family Support Coordinator (FSC) positions are available in multiple school locations across Queensland. Pumicestone State School is seeking applications from someone who is passionate about supporting children and families successfully transition into school, establish positive patterns of attendance and link families to external government and non-government supports and services and reduce barriers to learning.

If you are interested in working with a highly supportive staff who are dedicated to supporting student outcomes apply today.

Job details

Position status

Fixed Term Temporary

Position type

Flexible full-time

Occupational group

Education & Training

Classification

AO5

Workplace Location

Sunshine Coast

Job ad reference

QLD/NCR670724/25T

Closing date

01-Dec-2025

Yearly salary

$104721 - $113618

Fortnightly salary

$4014.00 - $4355.00

Total remuneration

Salary Other

Job duration

Until 11 December 2026 unless otherwise determined

Contact person

Angelique Kropp

Contact details

0497 807 275 Access the National Relay Service

About the Department

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us ( https://qed.qld.gov.au/working-with-us ).

About the School

Pumicestone State School is the learning hub of our community, built on a caring, supportive environment shared by staff, students, and families. Guided by our motto, “Shaping our Tomorrows,” and the values We Nurture, We Challenge, We Care, we partner with parents and carers to help every child reach their full potential. We believe learning thrives in a supportive, stimulating environment that recognises individual needs, backed by high expectations and a strong focus on every student succeeding. With a quality curriculum, high behaviour standards, and a commitment to continuous improvement, our dedicated staff create rich learning experiences and model the kindness and respect our community values. Pumicestone State School is proud to provide a nurturing, high-achieving environment where every learner is supported to grow.

About the Role

As the Family Support Coordinator (FSC), you will assist the school to support children and their families and carers to successfully transition into school. You will facilitate access to learning and engagement support to help establish positive patterns of school attendance, behaviour and engagement in learning. You will also link families and carers to external government and non-government supports and services to reduce learning barriers for children.

Experience working in a culturally responsive manner with Aboriginal and Torres Strait Islander people and/or a willingness to work and train in culturally appropriate approaches is highly regarded for our next Family Support Coordinator.

Knowledge of the regions demographic and local service providers and agency supports would be highly regarded.

Your Responsibilities

As the Family Support Coordinator, your responsibilities will include, but are not limited to:

• Work with classroom teachers, teacher aides and specialist support staff to understand the child's needs and connect families with services, such as health, therapeutic and developmental interventions to support engagement with learning.
• Work with and support the needs of vulnerable children from diverse and complex backgrounds, including First Nations young persons with disability and young persons in care.
• Support family capacity building to assist their child's learning, development and wellbeing, ongoing engagement in school, and the school to respond to the complex needs of students and families.
• Assist our school community advocating for vulnerable children and families to address their needs and facilitate engagement in learning for improved learning outcomes.

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position.

Interested? To Apply

• Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history).
• Attach a written statement (2-page maximum) in response to the attached role description.
• Attach a copy of the mandatory requirements outlined in the attached role description

Potential Applicant enquiries to be referred to Kristy Howell - Project Officer (Family Support Coordinator - 0497 807 275)

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights ( https://www.forgov.qld.gov.au/humanrights ) and diversity ( https://www.forgov.qld.gov.au/inclusion-and-diversity-commitment ).

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 245KB) ( https://smartjobs.qld.gov.au/jobtools/b_fileupload.proc_download?in_file_id=42119255&in_servicecode=CUSTOMSEARCH&in_organid=14904&in_sessionid=0&in_hash_key=5A9863108365F11317B497F086CB9A4C )
  Information Package for Applicants
• NCR670724_25T - Role Description (PDF, 162KB) ( https://smartjobs.qld.gov.au/jobtools/b_fileupload.proc_download?in_file_id=42119256&in_servicecode=CUSTOMSEARCH&in_organid=14904&in_sessionid=0&in_hash_key=896DADD7462A0856CED77D54491FE018 )
  Role Description