Commissioner Support Officer - Clerk Grade 3/4 - Industrial Relations Commission

Organisation / Entity: Department of Communities and Justice

Job category: Legal and Justice | Generalist

Job location: Sydney Region / Sydney - Greater West

Job reference number: 80030-43861102

Closing date: 20/01/2026 - 11:59 PM

Commissioner Support Officer

Industrial Relations Commission

• Principal location – Parramatta and Sydney CBD - Flexible working arrangements may be negotiated.
• Employment type – Temporary (12 months) – Full time
• Salary – Clerk Grade 3/4, Base Salary ($84,659 – $92,701), plus employer’s contribution to superannuation and annual leave loading

Your role

The Commissioner Support Officer supports the effective operation of the Industrial Relations Commission by providing high-level administrative support to Commissioners. This is a great opportunity to work in a dynamic, client focused environment, gain exposure to industrial relations matters, and contribute to fair and effective decision-making within a statutory tribunal.

What you’ll do

As part of the Commissioner Support team, you will provide critical administrative support to Commissioners, ensuring the smooth running of the Commission. You will manage correspondence, prepare decisions, organise travel and accommodation for regional hearings, and assist in maintaining accurate records and data systems, all while providing a professional point of contact for internal and external stakeholders.

You will also:

• Undertake research and analysis of industrial matters to support Commissioners in decision-making
• Respond to enquiries from legal representatives, employer groups, unions, and the public
• Coordinate and respond to enquiries and procedural correspondence
• Provide training and guidance to team members and support colleagues with complex enquiries
• Apply and interpret departmental policies and procedures, including EEO, WH&S, Code of Conduct, and cultural awareness initiatives
• Liaise with parties to awards and enterprise agreements, gathering and organising information to identify key issues
• Support the continuous improvement of administrative processes within the Commission
• Provide proofreading and editing support to Commissioners

What we’re looking for

• Completed or undertaking legal qualifications highly regarded
• Demonstrated experience providing high-level administrative and clerical support in a complex, confidential, or legal/court environment
• Strong client service and communication skills, with the ability to respond professionally to enquiries from diverse internal and external stakeholders
• Ability to research, analyse and interpret information, apply policies and procedures, and manage competing priorities with accuracy and attention to detail
• Demonstrated initiative and sound judgement in day-to-day decision-making, with the ability to seek guidance on complex or unfamiliar matters

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close: Tuesday, 20 January 2026 at 11:59pm AEDT.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Domonique Elder at domonique.elder@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at lois.jebin@dcj.nsw.gov.au

Please note: Lois will be unavailable from 23 December 2025 to 11 January 2026. For enquiries during this period, please contact the hiring manager.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.