Client Service Officer

Location - Dubbo

Ongoing - Full-Time (35 HPW)

Clerk Grade 1/2, base salary ($75,728 - $82,329), plus employer’s contribution to superannuation and annual leave loading

Your role

This role works across the three jurisdictions and is a fantastic opportunity to gain varied experience.  If you enjoy a diverse working environment, this is the role for you.

What you’ll do

As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.

What we’re looking for

• Supports the efficient operation of the court including liaising effectively with a wide range of stakeholders.
• Someone who can display a flexible approach to your work, the ability to work in different teams, and have confidence using core office software applications or other technology.
• Delivers a high-quality service to Drug Court clients including informing clients of routine procedural matters and providing general information on the operation of the court.
• Anticipates the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response

Essential requirements

• Circuit and relieving staff are required to possess a current Drivers Licence and be willing to travel to other locations within a hub including staying overnight in some cases.

Download the Role Description.

Information about accepting a role with Court Services and the potential hazards.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages) addressing the 1 targeted questions below with a brief outline on how you meet the requirements of the role:

• Give an example of a recent time when you had to manage yourself to achieve results.

Applications close Sunday15/02/2026 at 11:59pm AEDST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jordan Stephens at Jordan.stephens@justice.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Maren Heldt | Talent Acquisition Officer, via 0447 682 014 or maren.heldt@dcj.nsw.gov.au.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/